Thank you for shopping with Veganologie!
Not in love with your order?Please see the Returns and Exchange process below to begin your return or exchange.
Orders cannot be cancelled once the customer has received the order confirmation email.
Veganologie will accept returns on all products within 14 days of you receiving your item. If your item is damaged upon delivery, we need to be notified within 14 days of you receiving your item.
Please note that at this time, the customer is responsible for the cost of shipping back the product.
The customer is also responsible for any duties, customs or taxes involved with this shipment. Any shipping fees paid at the time of purchase will be deducted from the final refund.
FINAL SALE: If an item is bought on sale, it is considered a final sale.
DISCOUNT CODES:Our system honors one discount at a time. If you already have a discount code in your care, you won’t have the option of adding an additional one. Once you remove it, the discount bar will reappear for you to use another discount code.
If you are returning an order that included a complimentary item, that item is required to be sent back with the entire order. If it is not included in the returned order, the retail price of the complimentary item will be deducted from the total amount refunded or credited.