Shipping Policy

 

Thank you for shopping with Veganologie!

 

We ship everywhere and offer free worldwide shipping. Your orders are carefully packed in our 100% recycled parcels and will be delivered to you safely.

Please note the following for our Shipping policy:

1.) Once an order has been placed, please allow 5-7 business days for your order to be processed.

2.) Shipping Delivery times:

*Orders placed after the cut-off time and/or on any UAE public holiday will be deemed placed on the first day following the date on which the Order was submitted
**We reserve the right to impose redelivery charges where your order is not accepted at the address supplied to us on the confirmed date of delivery

3.) Customs and Duties

There may be duties or taxes upon arrival into your country based on where you live. For more information, please contact your local customs oce. If a customer refuses to pay for the legal duties and taxes due on a Veganologie shipment, Veganologie is not responsible for the potential repercussions with the postal service.

Please note: Once the package leaves our oce, it is in the hands of the courier service. If you experience any problems during transit, please contact the shipper immediately. If the package is not delivered to the customer due to incorrect address, Veganologie is not held responsible and will not be able to offer a refund. If a package is lost in transit, Veganologie is unable to refund the customer for the purchase, however, we will do our best in assisting the customer in tracking the package.

Finally, by making a purchase with us, you agree that Veganologie will not be held responsible for any lost, stolen or delayed package that may happen during shipment.

For Veganologie’s Returns & Exchange policy, please click here.