Thank you for shopping with Veganologie!

We ship everywhere and offer free worldwide shipping for orders above USD150. Your orders are carefully packed in our 100% recycled parcels and will be delivered to you safely.

Please note the following for our Shipping policy:

1) Orders placed after 1PM, on weekends and/or on any UAE public holiday will be fulfilled on the first business day back
2) NO delivery on weekends
3) Once an order has been placed, please allow 5 business days for your order to be processed
4) Due to COVID-19, shipping delays may occur
5) Delivery timelines are estimated *We reserve the right to impose redelivery charges where your order is not accepted at the address supplied to us on the confirmed date of delivery

6) Shipping Delivery times:

UAE Remote Areas

For the following areas, please expect delivery ONLY on Sunday and Thursday (for all orders placed at least 48HRS before)

7) Customs and Duties

There may be duties or taxes upon arrival into your country based on where you live. For more information, please contact your local customs office. If a customer refuses to pay for the legal duties and taxes due on a Veganologie shipment, Veganologie is not responsible for the potential repercussions with the postal service.

Please note: Once the package leaves our office, it is in the hands of the courier service. If you experience any problems during transit, please contact the shipper immediately. If the package is not delivered to the customer due to incorrect address, Veganologie is not held responsible and will not be able to offer a refund. If a package is lost in transit, Veganologie is unable to refund the customer for the purchase, however, we will do our best in assisting the customer in tracking the package.

Finally, by making a purchase with us, you agree that Veganologie will not be held responsible for any lost, stolen or delayed package that may happen during shipment.

For Veganologie’s RETURNS & EXCHANGE POLICY, please click here.