Thank you for shopping with Veganologie!

Your orders are lovingly packed in our 100% recycled, sustainable packaging and shipped with DHL Express Go Green. Because delivering your accessories sustainably is just as important as creating them!

Please note the following for our Shipping policy:

1) United Arab Emirates (UAE): Enjoy free shipping on all orders!
2) GCC Countries: Free shipping on orders over AED 550 (US$150). For orders under US$150, a flat shipping rate of AED 29 (US$7.90) applies.
3) Worldwide: Free shipping on orders over AED 645(US$175). For orders under US$175, a flat shipping rate of AED 65 (US$17.90) applies.

Please note the following for our General Shipping information:

1) Orders placed after 1PM, on weekends and/or on any UAE public holiday will be fulfilled on the first business day back
2) NO delivery on weekends
3) Once an order has been placed, please allow 5 business days for your order to be processed
4) Delivery timelines are estimated
**We reserve the right to impose redelivery charges where your order is not accepted at the address supplied to us on the confirmed date of delivery

UAE Remote Areas

For the following areas, please expect delivery ONLY on Sunday and Thursday (for all orders placed at least 48HRS before)




5) Customs and Duties

    There may be duties or taxes upon arrival into your country based on where you live. For more information, please contact your local customs office. If a customer refuses to pay for the legal duties and taxes due on a Veganologie shipment, Veganologie is not responsible for the potential repercussions with the postal service and cannot be held responsible for processing refunds on the order.

    Please note: Once the package leaves our office, it is in the hands of the courier service. If you experience any problems during transit, please contact the shipper immediately. If the package is not delivered to the customer due to incorrect address, Veganologie is not held responsible and will not be able to offer a refund. If a package is lost in transit, Veganologie is unable to refund the customer for the purchase, however, we will do our best in assisting the customer in tracking the package.

    Finally, by making a purchase with us, you agree that Veganologie will not be held responsible for any lost, stolen or delayed package that may happen during shipment.

    For Veganologie’s RETURNS & EXCHANGE POLICY, please click here.


    *ALL CUSTOMERS ARE IN CHARGE OF CUSTOMS & DUTIES BASED ON WHERE YOU LIVE.


    *The mentioned Duties and Taxes percentages are estimated. There may be additional taxes that may apply for which the shipping destination's customs office. Import Fees are calculated in various ways, according to the destination's customs regulations.

    *The mentioned Duties and Taxes percentages are estimated. There may be additional taxes that may apply for which the shipping destination's customs office. Import Fees are calculated in various ways, according to the destination's customs regulations.


    Finally, by making a purchase with us, you agree that Veganologie will not be held responsible for any lost, stolen or delayed package that may happen during shipment.

    Thank you for shopping sustainably with Veganologie! Your support means the world to us. If you have any questions about shipping, please don’t hesitate to contact us.


    For Veganologie’s Returns & Exchange policy, please click here.

     

    Free shipping

    Free Worldwide Shipping above $175